Contact Us

We'd love to hear from you. Whether you have a question, need support, or want to partner with us, our team is ready to help.

General Inquiries

Email: support@ubuntupool.com

Phone: +256 700 000 000

WhatsApp: +256 700 000 000

Trust & Safety

For fraud reports, campaign disputes, or safety concerns: trust@ubuntupool.com. Trust & safety reports are prioritised and reviewed within 4 hours.

Privacy & Data

For data-protection inquiries or to exercise your privacy rights: privacy@ubuntupool.com.

Partnerships & Media

For business inquiries, press, or partnership opportunities: hello@ubuntupool.com.

Location

Kampala, Uganda.

Response Time

We aim to respond to all inquiries within 24 hours during business days (Monday–Friday, 9am–6pm EAT).